FIRST AID & EMERGENCY

FIRST AID

Call 000 for immediate medical help if someone is seriously injured, critically ill, or in a life-threatening situation.

A first aid kit is located in the kitchen cupboard.

EMERGENCY PROCEDURE

In the event of any emergency (fire, gas leak, extreme weather, medical issue or intruder):

  1. Ensure personal safety first – Evacuate the building if necessary.

  2. Alert others – Contact emergency services (000) as required.

  3. Meet at assembly point – Outside the supermarket on High Street.

  4. Contact business owner – Notify the owners Jane or Jamie Dowsley on 0456 361 246

  5. Do not re-enter – Only re-enter the property when emergency services declare it safe.

EMERGENCY CONTACT DETAILS

  • Fire / Police / Ambulance: 000

  • Jane Dowsley (Owner): 0456 361 246

  • Nearest Hospital/Emergency Departments:

    • 53-81 Vermont Street, Wodonga, VIC 3690

    • 201 Borella Rd, East Albury, NSW 2640

    • 30 O’donnell Ave, Myrtleford, VIC 3737 (24/7 Rural Urgent Care Centre)

  • Local CFA (Yackandandah): 000

  • Local SES (Yackandandah): 13 25 00

FIRE SAFETY

  • Smoke alarms are installed and tested regularly.

  • Fire extinguisher and fire blanket are located in the kitchen.

  • No candles or open flames permitted indoors.

  • Outdoor BBQ must be used with caution and is not permitted on total fire ban days.

  • Fire extinguisher located in the bike store.

BUSHFIRE RISK PROCEDURES

  • On Code Red or Extreme fire danger days, bookings may be cancelled for guest safety.

  • A risk assessment is conducted in summer months to ensure all vegetation is kept clear and gutters are maintained.

  • Guests should register with VIC Emergency in order to be notified by SMS if a high fire risk emerges during their stay.

EVACUATION MAP